Web App (www.app.mercu.com)
Campaigns
Jobs
Assistants
People (Team Members & Candidates)
Team Member Web UI
Third-Party Services
Third Party: OpenAI API (used to power AI Assistants)
Third-Party: WhatsApp API (used to send/receive WhatsApp messages)
May 2024
No notices reported this month
Apr 2024
We renewed the SSL certificate and all systems are back to normal. We've set up reminders for SSL renewals to avoid this from happening in the future.
What caused this?
An SSL certificate had expired and took down our API domain.
For any questions, please contact jascha.zittel@mercu.com
We identified an expired SSL certificate as the root cause. We renewed the certificate.
We're investigating why the web app and the team member UI aren't loading as expected.
Mar 2024
Mar 2024 to May 2024
