Mercu - Web Portal loading slowly and some enrolments sending slowly – Incident details
Report an issue
Get updates
Email
Slack
Microsoft Teams
Google Chat
Webhook
RSS
Atom
API
Report an issue
Get updates
All systems operational
Web Portal loading slowly and some enrolments sending slowly
Resolved
Degraded performance
Started 8 months ago
Lasted 13 minutes
Affected
Admin Portal
Degraded performance from 6:14 AM to 6:27 AM
Enrolments API
Degraded performance from 6:14 AM to 6:27 AM
Updates
Resolved
May 10, 2024 at 6:27 AM
Resolved
May 10, 2024 at 6:27 AM
We fixed the issue. Everything is running normally again.
Investigating
May 10, 2024 at 6:14 AM
Investigating
May 10, 2024 at 6:14 AM
We're investigating an issue whereby the Web Portal loads slowly for some users and some enrolments send slowly.
